Returns & Exchanges
Shopping with Stree Kala should feel easy — and changing your mind should too. Here's exactly how returns and exchanges work. No fine-print headaches.
↻ Exchange
Free, one time
Need a different size or want to swap styles? Exchange your item completely free — once per item. Size exchanges are subject to availability.
↩ Return
Free, as store credit
Not the one? Send it back for free and get the full amount as Stree Kala store credit, ready for your next pick.
Good to know
- 5-day window — raise your return or exchange request within 5 days of delivery.
- Keep it fresh — items must be unused, unworn, unwashed and unaltered, with original tags and labels attached.
- Damaged, defective or wrong item? — send us clear photos or videos of the product and packaging. If it's our mistake, we make it right with no charges to you.
💬 Request Return / Exchange
No login needed — message us on WhatsApp with your order number and we'll take it from there.
Have an account? You can also sign in here.